Monday, October 16, 2017

Chronic Illness Is My Other Job

Between the physical and emotional symptoms, constant doctor appointments and numerous tests and procedures (not to mention keeping track of it all), being chronically ill can become a job in itself. We may find ourselves needing to cut back on hours or stop working altogether due to the demands of our conditions.

As if having a chronic illness wasn’t enough, the burden we face in managing the health care system itself is massive. We navigate through a maze of doctors, administrators, insurers, and pharmacies. We act as go-betweens because none of these people want to talk to each other either.

Many hours not spent at actual medical appointments or testing are usually devoted to requesting and tracking down information, referrals, prescription refills, test results and what they mean, and soliciting follow-up medical advice from providers. I am often expected to be the conduit between my providers and my insurance company, instead of them communicating directly to each other. Thankfully, my husband takes on most of these calls. He is better at maintaining his composure at the frustration than I am.

The health care system uses up a precious resource: our time; the time it takes to check the status of the prescription, to wait for a doctor, to take time away from work, to sit on hold and hope that this one can finally answer your question. We do have lives outside our doctors’ offices.

The system is inefficient and that leads to a lot of wasted time. Establishing a more efficient system that fosters open communication and transparency in the network involved in patient care will create a more positive outcome for everyone involved and a better outlook for patients, who can instead focus on their healing and health.

We fight daily to be able to understand our bodies and to do things others take for granted. Why do we have to fight 'the system' too?